Privacy Policy

Information We Collect

As you interact with our drawing fundamentals platform, we gather various kinds of data to provide tailored learning experiences and to enhance our services.

Personal Information

We collect details you share directly with us when you create an account or reach out to us. This includes your name, email address, phone number, and any messages submitted through our contact forms. When you enroll in our drawing courses, we also collect information about your artistic background and learning goals.

Usage Data

We automatically log information about how you use our website and learning platform. This includes pages you visit, time spent in different sections, completed drawing exercises, and technical details such as your IP address, browser type, and device information.

Cookies and Tracking

Our site uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyze site performance. You can manage cookie preferences through your browser settings.

• Essential cookies for website functionality
• Analytics cookies to understand how users interact
• Preference cookies to recall your settings
• Marketing cookies to deliver relevant content

How We Use Your Information

Your personal data helps us provide high-quality educational content and maintain our drawing platform effectively. We are committed to using your data responsibly and only for legitimate purposes.

Educational Services

We use your information to grant access to drawing courses, monitor your progress across skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective pathways for developing your drawing fundamentals.

Communication and Support

Your contact details enable us to answer inquiries, send important course updates, and provide technical support when needed. We may also send periodic newsletters about new drawing techniques, featured artwork, or platform improvements if you have opted in to our communications.

Platform Improvement

Usage data helps us determine which drawing exercises are most beneficial, identify where learners encounter difficulties, and develop new content to address common challenges. This analysis is performed in aggregate to protect individual privacy while enhancing our teaching approach.

Legal Compliance

In certain cases, we may use or disclose your data to comply with applicable privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and take privacy seriously in all our business relationships.

Service Providers

We work with trusted third-party service providers who help us operate our platform, process payments, send emails, and provide customer support. These providers only access the information necessary for their services and are contractually required to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If TinyStationGuide engages in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that process. We would inform you by email and provide details about any changes affecting how your data is handled.

Legal Requirements

We may disclose your information when required by law, a court order, or government request. This includes situations involving potential threats to safety, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under Canadian privacy law, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information.

Access and Correction

You may request access to the personal data we hold about you and ask us to correct any inaccuracies. We will provide this information within 30 days of your request, subject to applicable legal exceptions.

Data Deletion

You may request deletion of your personal data, and we will comply unless we have legitimate reasons to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will remove access to your course progress and stored artwork.

Marketing Communications

You may unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You will continue to receive essential communications about your account and course enrollment.

Cookie Management

Most web browsers let you control cookies through their settings. You can choose to accept all cookies, block certain types, or receive prompts before cookies are stored. Blocking essential cookies may impact site functionality.

Data Security and Retention

We employ comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as needed to provide our services, comply with legal obligations, or resolve disputes. Account details are typically kept for three years after account closure, while course progress data may be retained for up to seven years for educational record purposes.

International Transfers

Although our primary operations are in Canada, some service providers may process data in other countries. We ensure adequate protection through contractual safeguards and adherence to Canadian privacy law requirements for international transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we make special efforts to protect the privacy of younger users in line with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal information. Parents or guardians may review their child’s data, request corrections or deletion, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal information we’ve gathered from their child, request deletion of that data, and forbid further collection or use of their child’s data. We provide clear mechanisms for parents to exercise these rights.

If you believe we have inadvertently collected a child’s data without proper parental consent, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will inform you about significant changes via email or prominent notices on our website.

Minor updates may be published without individual notice, so we encourage you to review this policy regularly. The "Last Updated" date at the top of this policy shows when the most recent changes were made.

Your continued use of our platform after policy changes signifies your acceptance of the updated terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.